Privacy Policy

MilSims United ("we," "us") operates this store. This policy explains what information we collect, why we collect it, and what we do with it. Plain language, no surprises.

What we collect

Order information. When you buy something we collect your name, email, shipping address, and payment details. Payments are processed by Shopify's checkout; we never see or store your full card number.
Contact information. If you write to us through the contact form or at support@milsimsunited.com, we keep the message and your email so we can respond.
Email signup. If you join the email list, we store your email address until you unsubscribe. Every email includes an unsubscribe link.
Browsing data. Like most stores, Shopify collects standard device and usage data (cookies, IP address, pages viewed) to make the store work and to help us understand traffic.

How we use it

To fulfill your order and update you on its status.
To answer your questions and handle any order issues.
To send marketing email only if you opted in.
To keep the store secure and improve how it works.

Who we share it with

Shopify hosts the store and processes checkout.
Printify and its print providers produce and ship your order. They receive your name, shipping address, and the items ordered — the minimum needed to make and deliver your gear.
Carriers receive your address to deliver the package.

We do not sell your personal information. We do not share it with anyone beyond what it takes to run the store.

Affiliate links

Some pages link to outside retailers (for example, Razer or Amazon). If you buy through those links we may earn a commission. Those sites have their own privacy policies; once you leave our store, theirs apply.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@milsimsunited.com and we will handle it.
You can unsubscribe from marketing email at any time using the link in any email.
You can control cookies through your browser settings.

Data retention

We keep order records as long as we are required to for tax and accounting purposes. Everything else we keep only as long as it is useful for the purposes above.